FAQ

Do you have a Refund policy?

Yes, we do have a refund policy, please read it here.

What are your working hours?

A business never sleeps, Neither do we!

We are available 24/7, 365 days at your service.

Do all services finish within 5 hours?

You have to add a minimum of 5 hours if you want to go for an hourly service, You can always add more hours to your account afterward.

What if my work is completed before time?

If your work is completed before the estimated time. The remaining hours will be credited to your wpmail account for future use.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, Amex, Discover and PayPal.

Do you offer Hosting?

We partner with the best hosting providers like wpengine, inmotion hosting, bluehost and Stablehost. We will recommend you the best as per your needs and will also get you exciting offers.

Can I communicate with the person working on my project?

Yes, you can directly communicate with the person working on your project.

Can I cancel anytime?

Yes, you can cancel any time. You will only be charged for the hours worked.

If you have any remaining credit in your account, you can always use it later or we’ll credit it to your card.

How do I track the hours worked?

You will get access to the time tracker software, where you can see the work done and hours worked.

What if my issue is not fixed?

Our team is expert in dealing with all kind of WordPress issues,Still we have a “No Fix No Money Policy”.

Great team efficiency in the implementation of instructions and closing of issues. I can confidently recommend this team to anyone who would like to get stuff done.

Al Zziwa

Sachi is a great developer! Great communication, excellent work and very adherent to my guidance and demands. A 5-star developer without a doubt!

Jonathan Oron

Pankaj demonstrated the skills and abilities I was looking for. Good experience, great communication skills with excellent problem solving abilities makes sense when he delivered as per my requirements with minimal additional input. I am hiring him for a full-time position.

Speed World

Tarun is great! I’m so pleased to have found such a good developer to work with when tech stuff is not much of my strength. He makes my life easier!

Sonya Comiskey